Wednesday, July 19, 2006

:: Airport Complaints ::

We had an extremely bad experience at the airport, we first met in Mcd's for breakfast and we then went to the luggage check-in counter but was stopped by this guard who had to open our box of food and was worried that the small little bottle of miserable kampai would explode in the aircraft ... fine fine ... we were then allowed to check-in our box of food and when we reached the check-in counter they said that they just closed it, we were like 2 minutes late only and they refused to let us in and if anyone of you have been to LCCT, u will know how near it is from the gate to the aircraft itself ... but they refused to let us in, we had to go through 3 annoying group of staffs, from the first-check in counter to the next to the manager.

And the most unacceptable plain dumb reason they gave is that our group of 12 is too big, letting 5 passengers in is ok but 12 is a big NO NO because, they have to rewrite a whole new document and they refused to do it for us! What kinda excuse is that, just because of their laziness, it cost the 12 of us few thousands ... this is simply ridiculous! Not only that, there was this particular staff at the counter, who was soo unhelpful and rude! We were asking him to get the Manager to talk to us, he refused and continued chewing his stinking chewing gum while ignoring our request. He was the same person who gave the stupid excuse of not letting the 12 of us in.

Not only that, we were not the only ones late, there was a family of 4 and 2 other individuals. So that is like 18 of us! The attitude thrown at us by the staffs were just horrible! No sense of customer satisfaction, not only that, they were RUDE! I guess, we do get what we pay for but that's not how it should be ... this kind of mentality are the destroyers of the nation, lazy workers, rude staffs, horrible horrible horrible!!!!

We had no choice but to accept the fact that we could never get through this people and get on the flight! Damn! I so freaking hate those people there! Horrible service! Ok, so we had to call MAS and book the next flight to Kuala Terengganu ... another RM183 gone just like that! We then had to travel all the way from LCCT to KLIA ... Thank God the bus trip there was only RM1.50. And yes we learnt our lesson to be there extremely early especially if we are in a biggg group.

Well, this was supposed to be an entry about Lang Tengah but I just had to let this out first :) Wait for the next post for Lang Tengah pictures!

++Lynn++

1 Comments:

At July 20, 2006 11:18 AM , Anonymous Anonymous said...

On top of that, we missed our ferry to Lang Tengah because of that flight. We had to charter another ferry for a few hundred ringgit.

Thankfully MAS had another flight a few hours away so we were still able to enjoy our holiday. Otherwise, the whole trip(6 months planning and RM 5K) is down the drain becoz of some lazy and rude staff.

 

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